← Go back to Commslayer Status

Performance Degradation

April 8, 2026 at 9:00 AM UTC

Backend

Resolved after 83h 0m April 11, 2026 at 8:00 PM UTC

Users experienced slower response times and intermittent errors during a multi-day performance optimization and email routing fix.

Investigating — We identified increased database query times and elevated error rates affecting a subset of requests.

Monitoring — Performance optimizations were rolled out progressively, reducing unnecessary database queries. Email routing issues were also identified and corrected during this period.

Resolved — All fixes have been applied. Response times and error rates have returned to normal levels.

Last updated: April 8, 2026 at 9:00 AM UTC